Leading and managing people Essay Example | Topics and Well Written Essays - 1000 words

Leading and managing people - Essay Example The bar and restaurant supervisor in consultation with manager should take pro active role in identification of right candidate for bar and restaurant service. In addition to the technical attributes, the candidates moral character and other legal aspects have to be well verified so that the bar and restaurant supervisor wouldn’t face any problem in future. The most pre requisite for any bar and restaurant supervisor will be to maintain balanced coordination between his up line and down line. He must update the manager about the daily progress and must make his team members follow the same in reporting the progress they make every day. This will facilitate building winning teams in terms of customer relations and customer satisfaction. This would certainly ensure the customer repetitiveness and hence would have the potential to boost up the bar and restaurant sales. He must take enough care in upgrading the skills and knowledge of bar and restaurant members for providing valuable customer service. They may be properly trained through some well designed training programmes. Identify the motivational factors and try to inculcate the same to achieve the defined goals. Each member of bar and restaurant must be well aware about their specific roles in providing unique customer service. The customer expectations in terms of staff relationshi p and service have to be fulfilled. Several times, the situation may force the bar and restaurant team members to take their independent and sudden decisions and hence they have to be trained accordingly to meet the demand of the valued customers. As a bar and restaurant supervisor, he has to thoroughly understand about the various theories and styles of leadership. Hence he has to be upgraded with these skills through extensive inductive training programmes. At the same time, he should also understand the expectations of bar